For many years, Steve was a partner at Towers Perrin and worked with a broad range of clients. He managed major projects that addressed people management, measurement, cultural change and leadership issues, and helped these organizations develop action plans to address the findings.
He was also responsible for various intellectual capital
development efforts for the firm, including global studies of the mindset
of the workforce, and served as the global leader for the employee research
and performance management practices.
Prior to Towers Perrin, Steve
was a college professor and consultant. In that capacity, he worked with
companies on measurement, change management and human resource development
issues. He also served as Director of Education and Training for a large,
not-for-profit organization for several years.
Steve holds a bachelor's
degree in history and a master's degree in business from Yale University.
He also holds a doctorate in education, with a concentration in adult and
organizational development, from Harvard University.
He is the author of
several articles on change, employee research, and human resource management
such as Measuring and Managing Corporate Culture, Pay
Attention Now or Pay Later: Human Resource Issues in Mergers, and Building
the HR Value Chain, which have appeared in national journals, and has been frequently
quoted in publications such as Fortune and The
Wall Street Journal.